FAQS

EVERYTHING YOU NEED TO KNOW FOR THE BIGGEST SAAS EVENT OF THE YEAR

What is our Code of Conduct?

Our Code of Conduct can be found here.

What is the SaaStr Annual?

The Annual is the largest non-vendor confab in the world, uniting the global B2B SaaS community both online and off. We want to help everyone scale faster and with less stress. 

In 2018, over 10,000 Founders, Senior Executives, and VCs will come together over three action-packed days of high-quality networking, learning from those who’ve done it, and of course, great food, generously-poured drinks, and plenty of fun.

Where is SaaStr Annual 2018 being held?

The '18 Annual will take place at the Hilton Union Square, 333 O'Farrell Street, San Francisco. We've negotiated a discounted room rate for our attendees at the host hotel, so you can stay in the center of the action!

How do I purchase tickets to this event?

Click "Buy Tickets" on the upper right side of this page.

How do I apply to speak?

Our Call for Speakers for SaaStr Annual 2018 has now ended. Thank you to everyone who submitted.

If I cannot make it, can I receive a refund on my order?

SaaStr Annual will allow refunds until December 1, 2017. If we do not have a written request by this date, tickets will not be refunded. If you realize you are unable to attend after this date, you are welcome to transfer your ticket to another attendee. Transfers will be accommodated through January 30, 2018.

How can I apply a discount code to my order?

To apply a discount code to your order, choose your desired ticket type and quantity first. After doing that, click ‘Enter Promotion Code’ above ‘Order Now’. When the text box appears, enter your code and click ‘Apply’. Finally, click ‘Order Now’. Please note, SaaStr honors one discount code per ticket and that we are unable to (re)apply additional discount codes to previously purchased tickets.

Can I transfer my ticket to someone else?

Yes, you can transfer your ticket. To do so, email annual@saastrinc.com with the new attendee’s name, email, title, company, and phone number. Please note, tickets can only be transferred to another ticket holder until January 30, 7 days prior to the event.

I am interested in volunteering. How do I sign up to do so?

A successful event wouldn't be possible without our volunteers! Our volunteer applications for 2018 SaaStr Annual are now closed, but we thank you for your interest and look forward to hopefully seeing you in February!

Are you providing dietary restrictive options to the menus?

Yes, we make every effort to provide dietary restrictive options on the menus for our guests needing Vegan, Vegetarian, Gluten Free and Lactose Free items (it's San Francisco, after all...).

What are the Terms of Service for SaaStr Annual 2018?

Our Terms of Service can be found here. All registrants to SaaStr Annual must agree to these terms to participate in our events.

What are the Terms of Service for SaaStr Annual 2018?
What is our Code of Conduct?
How do I apply to speak?
Where is SaaStr Annual 2018 being held?
I am interested in volunteering. How do I sign up to do so?
Can I transfer my ticket to someone else?
How can I apply a discount code to my order?
If I cannot make it, can I receive a refund on my order?
How do I purchase tickets to this event?
What is the SaaStr Annual?
Are you providing dietary restrictive options to the menus?
"SaaStr is such a focused tight community that has been underserved over the years.  These are my peeps, our peeps. It's the one place for all the SaaS groupies to get together and meet in person."
Dharmesh Shah
CTO & CO-FOUNDER / HUBSPOT
Get the playbook from the best founders, execs and investors in SaaS. February 2018 in San Francisco.
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